Urgent Care vs. ER Cost Considerations

When you are sick or injured and know you need to see a doctor right away, sometimes it’s tough to decide whether to go to Urgent Care or the emergency room. Then, there are concerns about cost.

You may also be confused about the difference between an “urgent care center” and an “emergency care center.” Or what about an “urgent care emergency center?” That confusion is hurting consumers.

According to NPR, Tim Zhang from Dallas, Texas found himself in a financial pinch when he visited what he thought was an urgent care center at Parkland Health. He was actually at a freestanding emergency department owned by a hospital, which meant he was charged hospital costs. A hospital emergency room is one of the most expensive areas of service in a medical facility.

Instead of the $50 copay for urgent care, he faced a $500 charge per visit, totaling $1,000 for two visits. Tim’s case, unfortunately, is not unique, and it highlights the issue of transparent billing practices.

Health care groups and politicians alike are calling for more transparency from these facilities when it comes to naming them and setting billing practices. Until then, before an emergency hits, do what research you can.

Dr. Nicole Saint Clair, Executive Director of Regence BlueShield tells KIRO 7 in Seattle “the ER is for things like a heart attack or a stroke or if you really are afraid that you’re facing a life-threatening emergency.” She suggests asking your primary care physician, ‘Hey, If I’m feeling under the weather, where do you recommend I go?”

Have you gotten an expensive bill after an urgent care visit? Share your story with us here.